Our dealings with the kind staff at this branch were very good and we were treated with professional courtesy at all times. They did their best for us in a timely manner.

Had the pleasure of dealing both with Emily and Katie for our new property. The property itself wasn’t straight forward, but both Emily and Katie’s professionalism and friendly approach to all aspects meant a perfect outcome for us. They particularity outdone other competitors in the market because of their excellent communication, organisational and relational approach of working. Great job.

Very happy with our experience, excellent company, answered any questions we had and helped every step of the process especially as we wanted to move quite quickly

We recently entered into a complex letting agreement through Burchell Edwards where the landlord lived overseas. We dealt with Holly and Natasha through out the whole process from initial viewing to getting the keys. Natasha and her team was very professional and responsive to our needs and questions. They made the process simple and it was fantastic to be dealt with by the same people through out. The after service received has been fantastic too.

From the initial home valuation and through the process of marketing and selling my property the standard of customer service was exceptional.The Manager Simon, at the Castle Bromwich Branch, is worthy of mention leading from the front doing valuations, marketing, answering the phones and can often be seen working late after the office has closed. Equally, Emma coordinated my viewings

Emily & Katie have been absolutely brilliant throughout the whole process. Quick responses and very helpful. Would recommend to anyone looking to rent a property!

Excellent service, highly recommend

Emily and the team were honest and proactive with dealing with matters. They are very knowledgeable of the area and answered any queries promptly. Would recommend for a hassle free experience.

Emily and Katie have worked on couple of my properties. Both displayed professionalism and efficiency by sourcing and securing tenants. I am confident and satisfied having them acting as my letting agent.

A big thank you to Amber and Carl for excellent brochure and online web site presentation, sound valuation advice, Amber's impressive negotiation skills resulting in the quick sale at a price we did not believe we could get for our property our property. Outstanding customer service all round, friendly, helpful staff!