Excellent service, highly recommend

To the Burchell Edwards Team, Thank you for making the whole process pleasant, smooth and speedy,

We moved into our new rental property today and are very happy to finally be here.The application process was very different to what we've been used to as the pandemic has changed everything and despite not being able to pop into the agency the process was made all the easier by Holly, who was professional, friendly and extremely helpful at all times. Nothing was too much trouble and our queries were answered very promptly. We have not dealt with Burchell Edwards before and have been impressed.

We recently entered into a complex letting agreement through Burchell Edwards where the landlord lived overseas. We dealt with Holly and Natasha through out the whole process from initial viewing to getting the keys. Natasha and her team was very professional and responsive to our needs and questions. They made the process simple and it was fantastic to be dealt with by the same people through out. The after service received has been fantastic too.

I have used Ripley branch of Burchell Edwards to find tenants three times on both a fully managed and part managed basis. I find the staff very friendly, approachable and professional. They are always on hand to answer queries and help out wherever needed. Any problems have been sorted quickly and efficiently.

From the initial home valuation and through the process of marketing and selling my property the standard of customer service was exceptional.The Manager Simon, at the Castle Bromwich Branch, is worthy of mention leading from the front doing valuations, marketing, answering the phones and can often be seen working late after the office has closed. Equally, Emma coordinated my viewings

I would definitely recommend Burchell Edwards at the Ripley branch. Holly helped me find a flat and move in really quickly! Any questions i have had she gave me answers straight away and was really kind and helpful. Overall excellent service!